If you have an agent subscription, please call us at 800-913-0434 to cancel your account.
All other subscribers may cancel one of three ways:
To cancel online just follow these 4 steps:
- Log in with your current Username and Password. You will be taken to your "My RealtyTrac" page.
- In My RealtyTrac, click on the "Account Info" link located on the left side of the page.
- On the Account Info page, click the Cancel link located next to your next billing date.
- Finalize you account cancellation by clicking the blue "Cancel Subscription" button.
Subscribers may cancel their subscription by calling customer support at 800-699-2965 during business hours (Monday - Friday, 7AM - 6PM Pacific Time).
To cancel by email, please send an email titled “Cancel My RealtyTrac Subscription” to email@example.com. Please include the name and email address on the account. Cancellation requests by email will be processed during customer service business hours (Monday – Friday, 8AM – 5PM).
If you cancel during your free trial, your subscription will be canceled immediately and you will no longer have access to foreclosure data on RealtyTrac. If you cancel during a monthly or mutli-month membership, you will continue to have access to your account until the term end.