If you have an agent subscription, please call us at 800-913-0434 to cancel your account.
All other subscribers may cancel one of two ways:
Subscribers may cancel their subscription by calling customer support at 800-699-2965 during business hours (Monday - Friday, 8AM - 5PM Pacific Time, and Saturday - Sunday, 8AM - 4 PM Pacific Time).
To cancel online just follow these 4 steps:
- Log in with your current Username and Password. You will be taken to your "My RealtyTrac" page.
- In My RealtyTrac, click on the "Account Info" link located on the left side of the page.
- On the Account Info page, click the Cancel link located next to your next billing date.
- Finalize you account cancellation by clicking the blue "Cancel Subscription" button
- To cancel by email, please send an email titled “Cancel My RealtyTrac Subscription” to firstname.lastname@example.org. Please include the name and email address on the account. Cancellation requests by email will be processed during customer service business hours (Monday – Friday, 8AM – 5PM or Saturday – Sunday, 8AM – 4PM, Pacific Time).
If you cancel during your free trial, your subscription will be canceled immediately and you will no longer have access to foreclosure data on RealtyTrac. If you cancel during a monthly or mutli-month membership, you will continue to have access to your account until the term end.