If you have an agent subscription, please call us at 800-913-0434 to cancel your account.
All other subscribers may cancel one of three ways:
Log into the desktop site with your current Username and Password. You will be taken to your My RealtyTrac page.
In My RealtyTrac, click on the Account Info link located on the left side of the page.
On the Account Info page, click the Cancel link located next to your next billing date.
Finalize your account changes by clicking the blue Cancel Subscription button.
To cancel by email, please send an email titled “Cancel My RealtyTrac Subscription” to firstname.lastname@example.org. Please include the name and email address on the account. Cancellation requests by email will be processed during customer service business hours (Monday – Friday, 8AM – 4PM).
Subscribers may cancel their subscription by calling customer support at 800-699-2965 during business hours (Monday - Friday, 7AM - 4PM Pacific Time).